A-Rosa Straubinger Grand Hotel Bad Gastein - Adults Only

Great start especially Patrick thanks a lot for amazing hotel

Absolutely fell in love with this charming hotel, so much so that we returned 2 days after check out, foregoing the other hotel we had booked. We hope to return in February, Thank you for a marvellous stay and to the staff for being exceptional. Room 8 & 9, 19-22 & 24-26th October.

My stay was absolutely perfect! I will definitely come back again in Winter.

I want to love it, the property has been beautifully renovated but it’s very expensive for what you get which is average at best. I had much higher expectations Whilst Reception and the Concierge were friendly and the housekeeping was excellent, the service in the restaurant, cafe and bar was very average, a recurring theme in Austria on this trip. Breakfast was OK but eggs are the only included hot dish. Very slow service, took forever to get a simple coffee and it was never that busy. The dining room is stunning and it is a lovely place to be but dinner there was expensive and uninspired. My Carbonara was salty and stodgy. My wife’s Pike Perch bland and somewhat ‘soupy’. I watched wait staff literally fall all over some guests but almost totally ignore others, like us. Some ‘special’ wine list appeared for some, not for others. Every time a dish is bought to the table they ask in an uninterested manner ‘the x’? - they should know who is having what - it’s called seat numbers! For the price you pay and the image they are trying to portray it should be so much better. Our Double Superior Room was lovely, the bed very comfortable and it was a great size with a few sitting chairs and small lounge but needed more light in the bathrooms and entrance, far too dark. Moody yes, practical no. The room was hot one minute, cold the next. Struggled to find a happy medium. The rooms aren’t totally soundproof - we could hear people in other rooms, kids running around and furniture being moved. This intermittent dull thud could also be heard regularly at various times during the day and night - no idea what it was but it was annoying after the third night. The whole place felt a little pretentious to be honest. I want to love it, it’s beautiful and the views are stunning but it’s very expensive at nearly €450/night for what you get which is again, average at best. Didn’t get value for money

Great staff, attention to detail and accommodations

Absolute dream of a hotel Wonderful staff. Can’t recommend more.